REVIEWS
John and Rusty delivered excellent customer service! They exceeded my expectations and as result I wouldn't trust anyone else to handle my garage door issue! They handled a difficult situation with amazing customer service and humility!!- Victoria Zaunbrecher. 2/3/2020- Rusty and John were a pleasure to do business with. Respectable and dependable.- peytonconnect74 . 2/3/2020
- Rusty is the best!!! He was quick and very pleasant. I highly recommend him.- kanisha curtis. 1/12/2020
- Rusty is Amazing! Does quality work and is consistently pleasant and timely. There is no other person I would call in to do a garage door!- Amanda James. 10/20/2019
- Rusty was punctual and very honest. Serviced my garage doors and made the necessary repairs. Very reasonable prices. This was my second time to use this company and will continue to use them in the future.- Lynda Amond. 8/26/2019
- Unbelievable service. This is a local company run by good people who treat people right. They are fast, thorough, and fair. Highly recommend! They have gone above and beyond to help me out with a time sensitive issue and they saved me money in the end!- Megan Riley. 7/30/2019
- They offered Great service, were honest, professional and very cost efficient. I won’t keep this business hush, hush, I’ll recommend them to any and all in need of quality service. Thanks, New life customer 👍🏾- L N. 7/27/2019
- Rusty was sooo pleasant and easy to work with! Schedules didn’t line up initially but he maintained communication and worked very hard to accommodate our busy schedules! Came out... assessed the job and fixed the problem within 30 minutes or so! Even educated us on some recommended updates to consider and upkeep techniques!! I can see us working with this company for years to come! Reasonable pricing and excellent customer service!- Lux Nudes & Creative Design, LLC. 7/23/2019
- Exceptional service and price! Rusty replaced my torsion springs in my garage door and installed some screws to reinforce the top of the door at no additional cost. Quality work and you can see Rusty takes pride in what he does. Rusty is very friendly and I enjoyed talking with him. Also, the same day service after my call in the morning is impressive! Thanks Rusty!- Fernando Calle. 7/8/2019
- I was all set to go with another company when they wanted to charge a crazy amount for a small upgrade on the garage door. I called Gulf States to get one last estimate and they were very reasonable, got the carport build out done next day, and had the garage door up and running very quickly. The service is personable and courteous. I highly recommend.- Sarah R. 6/31/2019
- Rusty took great care of us in a bind! Super friendly and easy to work with. Would definitely recommend to anyone.- Matt L. 5/30/2019
- Rusty immediately came to our house and fixed our garage door problem within minutes. Super friendly with quick service. I highly recommend them.- Jennifer Melancon. 5/10/2019
- Rusty came out and identified the issue with my door in 5 minutes. He had it working like new in no time. If you need anything done with your garage door or need a new one, I recommend this company hands down! Thanks again buddy- French Fry Fish. 4/24/2019
- These folks did a great job. Very professional, on time, curtious and explained the product well. I was a pleasure to deal with this company.- Eric Chaney. 4/21/2019
- Rusty came to repair a broken drive belt. He quickly and professionally changed the belt and the belt rail in about 30 minutes. While testing the repair he heard another noise and quickly diagnoised and repaired that problem as well. Rusty and Gulf States Overhead Door have provided me with excellent service at a fair price. They are prompt, professional and polite. I would definitely recommend them to anyone.- William Fousch. 4/11/2019
- Great company!! Rusty came out and took care of my mom's new remote controls and her car (which no one else could do the car). Checked out her system and said it was old but still good. Didn't try to sell her something she didn't need. THEN Rusty called me and explained everything to me including that mom`s house seemed warm. He turned the A/C down and told me to keep my eye on it. PROFESSIONAL HONEST and KIND you can't ask for more !!!- Lynn Aldridge. 3/20/2019
- Excellent work! They responded quickly, Rusty was so professional and friendly. He left my door better than it was before it was broken! Highly recommend.- Rhea Mertz. 3/18/2019
- One of the springs on our garage door broke. Called at 9 a.m. and our door was repaired like new by 11 a.m. that same day. Rusty was very professional and obviously knew exactly what he was doing. He told me he has over 15 years of experience and it showed. You can tell when someone takes pride in their work and he certainly does. He was very thorough and he even tightened the motor chain (it had been rattling since we bought the house).- Ben Adams. 2/12/2019
- Had a problem with my button and sensors, gave this company a call and they were out there the next day taking care of the problem. Got me fixed up real quick. Thanks Rusty.- Logan Metcalfe. 1/19/2019
- Rusty did a great job replacing my garage door. He was professional, on time, and answered every question I had.- Doug Hardy. 1/11/2019
- I had to replace my door after the flood. The Tech came out gave me a good price and did an excellent job. The tech still calls every now and again to make sure our garage door is working great. I couldn't recommend a better company or tech to take care of your door needs.- Guido Vestieri. 1/4/2019
- Thanks for the great work !!- Mark Mestayer. 1/2/2019
- Highly recommend this company! They were very professional and friendly. Called on Wednesday and they were here early the next morning. Repairs were done quickly & efficiently and the service tech was kind and genuinely seemed to care about making sure my garage door was in good working condition before he left. Home grown, down-to-earth kind of folks who care about customer satisfaction! Thanks Gulf States for restoring my peace of mind!- Karen Torrence. 0/31/2019
- This is a 5-Star operation for sure. John was courteous and very helpful on the phone and quickly scheduled a convenient time to come out. Rusty came out on time and knew exactly what to do to fix the problem. He even showed me how to do some easy maintenance to keep the garage door running smoothly. I highly recommend Gulf States Overhead Door to anyone having a garage door problem.- Jeff and Jane Yates. 0/11/2019
- I would definitely recommend this company for your garage door needs. The installer Rusty was professional, courteous and also very knowledgeable of the product and the installation. His experience in the field was evident. The customer service was excellent! Thank you Gulf States Overhead Door!!- Alice Metcalfe. 0/7/2019
- Would definitely recommend. Professional, courteous, and very knowledgeable. The whole process was extremely easy and painless, which is a rarity these days! Installer "Rusty" was on time, efficient with the installation and knew the product inside and out. Best experience I've had with anyone doing work at my home in a LONG time!- Shawn Layton. 11/30/2018
- Awesome experience! Torsion spring broke on a Wednesday night, called Mr. John the next morning and had Mr. Rusty out to my house right after lunch. Completed the repairs in 30 mins! Great attitude and work! Thank you!- Andrew . 10/15/2018
- Excellent service at a reasonable price! I highly recommend!- Ryan Sinitiere. 10/15/2018
- Thanks for the successful install of our garage doors! They look great and function well! Timely professional service at a competitive price!- Stephen Punkay. 9/16/2018
- My garage door spring broke just after lunch. After a bit of online research, I called Gulf States at 1:35 pm because of their positive reviews. John was very knoweldgeable and helpful. He said he could have a tech come out this afternoon and Rusty arrived within the hour. Rusty was very pleasant and professional. He replaced the spring and made some needed adjustments to the door. He had my garage door working like new by 3:00 pm. I think John and Rusty at Gulf States actually enjoy helping people. They really are a pleasure to work with.- Dave Caruso. 9/1/2018
- When my door broke Thursday morning, I spoke with John that evening and he scheduled Rusty first thing Friday morning. Not only was the service quick but also efficient and less costly than all other companies I checked. I truly appreciated Rusty's knowledge and quick service. Gulf States will definitely be the company of choice should I need service or even replacement in the future. Thanks Gulf States for your fast, professional service.- Sharon Mahler. 8/21/2018
- Called because I was the classic “I’ll do it myself” and it didn’t work out too well. Lol. Called and got immediate response. Came out very next morning and knocked it out. Didn’t mind coming to do a small job and treated me like a valued customer. So glad I got my stressful situation handled by Rusty. Don’t mess around with these other goofballs that overcharge and take a week to show up. Call Gulf States!!! I highly recommend. Oh and Lastly I’d venture I say this was the easiest transaction I’ve ever made. Make garage doors great again!! 🇺🇸- Tres' Armand. 8/14/2018
- Wonderful service. Rusty, the technician they sent out was fast and knowledgeable and was able to fix my problem in no time at a lower cost than quoted by the rest. So glad I used Gulf States.- T. C.. 8/13/2018
- I called Gulf States Overhead Door second this morning after googling for garage door repair online and trying the first on the list who were unavailable until after the weekend. Gulf states was here in a few hours, assessed our problems, fixed everything and were done in less than an hour. Rusty was very nice, helpful and knowledgeable and did a great job. So glad the first company was not available because I don't know that we would have received as good of service. Thanks Rusty!!- Katherine Burns. 6/5/2018
- My garage door broke on Monday morning. I called Gulf States and spoke to John late that afternoon. Next thing I know he is calling me back to say someone would be out on Wednesday (4th of July) to install my new door. Wednesday morning Mr. Rusty arrived and in 2 hours I had everything replaced and back in working order. Mr. Rusty was the kindest, courteous and most knowledgeable Technician I have dealt with in a long time. How refreshing to find a company that really cares about people and Technicians that instantly feel like a part of the family. John thank you for such quick service and for sending a true PROFESSIONAL to install my door. Will never use or recommend anyone else. Happy 4th of July!!!!- Lori Miller. 6/4/2018
- We had a nearby lightning strike damage our garage door opener. We spoke to John, and he sent out Jeff to look into it soon after. They worked with us while we sorted everything out with our insurance, and delivered a wonderful service once our insurance company agreed to the quoted amount. We'll definitely recommend these guys to anyone needing garage door service!- Paul Pitre. 5/15/2018
- We have used John at gulf states for many of our industrial overhead door repairs. (16'x16') No job is too large or small. He will always answers or returns our calls in a timely manner. Very professional company to deal with.- Meaux Jeaux. 5/13/2018
- Will never use anyone else again. Straight forward and got the job done fast!- Houston Redmond. 4/29/2018
- My go to guys for any garage door repairs or replacements. Trustworthy, honest, and timely. You just can't beat that these days.- Heather Flynn. 4/26/2018
- Great same day service. Technican was very nice and knew what he was doing to fix our garage door springs. Thank you John for your excellent service and promptness. Definitely will recommend your company.- Sid & Gilda Shatford. 4/2/2018
- I am impressed with the way this business conducts business!! These people really know their business!!!- Malcolm Versaw. 3/10/2018
- Great Customer service. I called for a quote on a part and the technician was in my area. Within the hour the technician was at my door. I definitely will be giving this company my business from here on out.- Trey Rossum. 2/14/2018
- Left an email through the website on Sunday and spoke with John first thing on Monday morning. The technician came out on Tuesday, did a diagnostic review of our garage door open and decided it needed to be replaced. The garage door opener was at least 18 years old... it was time. Jeff was there for maybe an hour, old opener taken down and new one installed. Great customer service and would highly recommend!!!!!!! B Landry, Baton Rouge- britt landry. 2/7/2018
- Amazing experience! I called in the morning to see if someone could come out to take a look at my garage door. John told me he would have someone out that same day. He sent a tech out and he was there and fixed my problem in an hour! Very reliable and reasonably priced! Definitely would recommend them to everyone!- Kristen Mckey. 8/11/2017
- Fast and reliable services. The corners of my overhead came off the track and one of the wires snapped off. Rusty was able to fix the problem without causing any further damage. Thank you!- Jerene Bustamante. 7/2/2017
- Awesome customer service and repair! Will definitely use again!- Andrew Carmichael. 6/2/2017
- Prompt, professional and polite. I would definitely recommend to anyone.- Callie Carson. 0/20/2017
- Justin was my service rep. Let me say that I have dealt with other garage door companies here in the Baton Rouge area and something just didn't feel right with those. I can not say enough good things about this company, Gulf State Overhead Doors. First of all they took me on very short notice. Extremely accommodating. And on top of that it was almost 1/2 the cost of the "others" in the area. The service tech who came and he worked tirelessly to ensure that I didn't unnecessarily spend money. You know how sometimes you feel the person doing the work padding the bill. Not the case here. I have never written such a good review for a company.- Meme Lovers. 11/31/2016
- My garage door broke about a month ago. Unfortunately I was never home from work to take care of having it repaired. I was off for the holiday break and decided to try and have it repaired. I originally called another local company in the area but they would not be able to come out for a couple of weeks. So I went on Home Advisor and looked up Gulf States Overhead Door. I called Home Advisor and they connected me with John from Gulf States. He was extremely nice and had me try and describe what was going on. He asked me a variety of questions to try and troubleshoot the issue on the phone. After describing the issue, he knew what the issue was at a 99.999%% confidence level! He was able to send a repair man out THE NEXT DAY, which fit in perfect with my time off from work. We set a time for the appointment. The repair man, Rusty, called me about 30 minutes from the appointment time to confirm which was great. Unfortunately Rusty's truck's tire went flat on the way out to my home. BUT...Rusty called me every 20 minutes to give me an update on his tire being fixed and let me know he is still coming to fix the door. Once he arrived, he explained everything to my husband and me, had the part on his trailer thanks to John, and had the door fixed in about 25 minutes. He lubricated the door to get all the squeaks out and made sure it was working properly. He cleaned up the parts and tools he used and loaded the broken piece into his trailer. He was very courteous and great at his job! I would recommend that anyone that needs their garage door installed, repaired, or maintained call Gulf States Overhead Door!- Cal Gautreaux. 11/29/2016
- Fast and prompt service. Technician very friendly and knowledgeable. My garage door works like new again. Price was very fair. Thank you so much Gulf States overhead door company.- shane ortego. 10/28/2016
- Very friendly and we'll priced- Sarah Trunzo. 9/6/2016
51 Reviews
